Error Code 401 for a week now.

[Ariellendera]

Hello Azmura, Thank you for posting on the Final Fantasy XIV Technical Support Forums

Are you still receiving the error 401? This payment error typically clears up after 24 hours. Please let us know if the error persists.

Hope to be of assistance.

[Azmura]

Yes the error 401 is still occurring regardless of the item we try to attempt to purchase. It seem the only way to get around it with Paypal or me buying and gifting her items with my account. Is using Paypal and waiting it out the only solution?

[Einmimiria]

Thank you for the reply Azmura,

As this does go beyond the scope of this forums, we have sent an email to the address associated with your Square Enix account. From here, the Square Enix Support Center will continue to assist with your issue.

I will say that this kind of error is a billing error and cannot be caused by the connection status of any other data centers.

This thread will be moved to 'Support Center Ticket Created.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums.