Lack of voice acting

[Derik]

I decided to roll an alt and at first I did not notice it but my main scenario quests stopped talking. I know only the important quests talk, but when they do, it is so quiet I can not even hear it. I have put the sound of my music on mute and even so the voice is so quiet I can not hear it. There is something wrong. Can you help me?

[Derik]

now I have more problems. I can not go from windowed to full screen. I get blocked every time and it resets.

[Derik]

I have deleted the game and reinstalled it and the same thing happens

[Derik]

I feel like you are ignoring my situation. I have reported not one but two issues.

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Have you checked the in-game sound settings menu? It should have the option to change individual sounds (voices being one of them). What kind of sound system do you have?

Can you elaborate on your second issue? What do you mean by 'I get blocked'? Does this also happen with borderless fullscreen?

As for your last post, unfortunately we cannot provide support over the weekends. Forum support has the same hours as the Square Enix Support Center. We have no intention to ignore you or any other post, however, we can only reply within those hours.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Einmimiria]

Hello everyone,

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.