Stuck on "connecting to data center"

[McBeef]

Hi,

As said in the title, I keep getting stuck on the main menu screen when "Connecting to data center" popped up after selecting "start". The screen doesn't freeze but it stuck on loading as if it couldn't connect.

I've even tried to just leave it hoping it'd connect after a while, but nothing happen after over half an hour or so. The same thing happened once before patch 4.2, but patch 4.2 somehow fixed it. Now it's happening again..

Please advise on how to resolve the issue, thanks.

EDIT: few more deets - I don't use VPN or tunneling service, my internet connection is fine when I use browser or anything else.

EDIT: Can anyone point me the right direction to get help please? I still can't play the game

[Ariellendera]

Hello McBeef, Thank you for posting on the Final Fantasy XIV Technical Support Forums

Can you elaborate on the kind of issue you are having?

Please provide:

- Platform (PC, PS4, Mac)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Everything you have tried to resolve the issue
-Any updates or changes (besides the patch) that coincide with the issue

Hope to be of assistance.

[Ariellendera]

Due to no response from the OP, we are going to assume this issue is resolved and will be moving this thread to "closed concerns". Please do not hesitate to create a new thread if this issue continues or if you have new issues.

Thank you for playing Final Fantasy XIV! Hope to see you online.