[PC] Unable to launch game in DX11 mode

[Spakkum]

System information:



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\cahil\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (16299.rs3_release.170928-1534)
SYSTEM_CPU AMD FX-8320E Eight-Core Processor (8 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 2603
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16283.508MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18715.508MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.921GB SYSTEM_FREEDISC_SPACE 51.916GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 494.459GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Radeon RX 580 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8137.523 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8141.754 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1680 x 1050 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0321058.inf_amd64_c0aa1a2b512afe19\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0321058.inf_amd64_c0aa1a2b512afe19\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0321058.inf_amd64_c0aa1a2b512afe19\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0321058.inf_amd64_c0aa1a2b512afe19\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.20.15002.0011
SYSTEM_GRAPHICS_DRIVER_DATE 12/5/2017 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Radeon RX 580 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8137.523 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8141.754 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0321058.inf_amd64_c0aa1a2b512afe19\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0321058.inf_amd64_c0aa1a2b512afe19\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0321058.inf_amd64_c0aa1a2b512afe19\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0321058.inf_amd64_c0aa1a2b512afe19\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.20.15002.0011
SYSTEM_GRAPHICS_DRIVER_DATE 12/5/2017 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND SOUND AND STUFF (ASUS Xonar DGX Audio Device)
SYSTEM_SOUND_DEVICE_ID {0B4CB1E9-47B8-4701-A75E-7BAB1AA56C19}
SYSTEM_SOUND_DEVICE_NAME cmudaxp.sys
SYSTEM_SOUND_DRIVER_VERSION 0.00.0008.1823
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/2/2015 00:00:00
SYSTEM_SOUND Speakers (XSplit Stream Audio Renderer)
SYSTEM_SOUND_DEVICE_ID {832320C5-7513-4673-A405-CD6E744D6A77}
SYSTEM_SOUND_DEVICE_NAME xspltspk.sys
SYSTEM_SOUND_DRIVER_VERSION 1.00.0000.0002
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/26/2014 00:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {8CAEE08E-DC58-45BB-9AFE-E40BBB8E76D0}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0015
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/28/2017 00:00:00
SYSTEM_SOUND S/PDIF Pass-through Device (ASUS Xonar DGX Audio Device)
SYSTEM_SOUND_DEVICE_ID {A7C9FDED-8958-4585-9254-3913BA9ADB4F}
SYSTEM_SOUND_DEVICE_NAME cmudaxp.sys
SYSTEM_SOUND_DRIVER_VERSION 0.00.0008.1823
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/2/2015 00:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {DE0856C7-18F3-4842-9C3C-2ECAB3509127}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0015
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/28/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1505610-2587-11E6-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1531530-2587-11E6-8005444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1533C40-2587-11E6-8006444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1511960-2587-11E6-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1536350-2587-11E6-8007444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {82B9C480-5914-11E7-8001444553540000}
SYSTEM_INPUT_NAME Blue Snowball
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Technical Support - Post New Thread - Google Chrome
Documents
DX11_login.png ‎- Photos
#ffxiv - Discord
Soundbounce
boot
Inbox - <REDACTED>
Task Manager
Windows Shell Experience Host
FINAL FANTASY XIV - A Realm Reborn


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Punch Club
Adobe AIR
Advanced Combat Tracker (remove only)
AstroGrep
Battle.net
Heavy Bullets
FF Logs Uploader
Destiny 2
Diablo III
Heroes of Might and Magic 3 Complete
Google Chrome
Hearthstone
ASUS GPU TweakII
AURA RGB Lighting Control for Graphic card & ROG-XG-STATION-2
League of Legends
OBS Studio
OpenAL
Overwatch
PCSX2 - Playstation 2 Emulator
Rockstar Games Social Club
Steam
Sid Meier's Civilization V
The Elder Scrolls Online
Twitch Launcher
Uplay
Watch_Dogs
ASUS GPU TweakII
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
Adobe AIR
FF Logs Uploader
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft XNA Framework Redistributable 3.1
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Geeks3D FurMark 1.19.0.0
Java 7 Update 21
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
HiPatch
Java Auto Updater
AMD Settings
Programmer's Notepad
Google Update Helper
Futuremark SystemInfo
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
ASUS Xonar DGX Audio
Microsoft Visual C++ 2005 Redistributable
Hero Lab 8.0b
Microsoft Visual C++ 2005 Redistributable
XSplit Gamecaster
NVIDIA PhysX
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Soundbounce version 1.0a
Adobe Refresh Manager
Adobe Acrobat Reader DC
AURA RGB Lighting Control for Graphic card & ROG-XG-STATION-2
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Grand Theft Auto V
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Asmedia USB Host Controller Driver
League of Legends
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Check Point VPN
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
7-Zip 17.00 beta (x64)
AMD Software
GIMP 2.8.18
Logitech Gaming Software 8.83
Microsoft Office 365 Business - en-us
Half-Life: Blue Shift
Mirror's Edge
Torchlight II
Q.U.B.E.
Jet Set Radio
FTL: Faster Than Light
Don't Starve
Half-Life 2
Quake
Q.U.B.E: Director's Cut
Crypt of the NecroDancer
Mass Effect 2
The Binding of Isaac: Rebirth
FINAL FANTASY XIII
Don't Starve Together
STAR WARS™ Jedi Knight: Dark Forces II
STAR WARS™ Jedi Knight: Mysteries of the Sith™
STAR WARS™: Dark Forces
LISA
FINAL FANTASY X/X-2 HD Remaster
Total War™: WARHAMMER®
Fallout 4
Rise of the Tomb Raider
Stardew Valley
VRChat
Borderlands 2
STAR WARS™ Jedi Knight: Jedi Academy™
STAR WARS™ Jedi Knight II: Jedi Outcast™
BIT.TRIP RUNNER
Half-Life
VVVVVV
The Elder Scrolls V: Skyrim
BioShock Infinite
Sid Meier's Civilization V
TeamSpeak 3 Client
Unreal Development Kit: 2012-10
Vulkan Run Time Libraries 1.0.39.1
Vulkan Run Time Libraries 1.0.51.0
Vulkan Run Time Libraries 1.0.65.0
AMD DVR64
GOG.com Heroes of Might and Magic 3
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
InfraRecorder 0.53 (x64 edition)
Jedi Knight: Dark Forces II
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
AMD Radeon Settings
Microsoft Web Platform Installer 5.0
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
Windows Cache Extension 2.0 for PHP 7.0 (x64)
Logitech Gaming Software
Microsoft Visual C++ 2005 Redistributable (x64)
AMD Settings - Branding
AMD Problem Report Wizard
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Control Panel 378.92
NVIDIA PhysX System Software 9.16.0318
NVIDIA Install Application
NVIDIA Display Container
NVIDIA Display Container LS
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001634
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE 00001C18
C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE 00000AA0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001B9C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001948
C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 0000192C
C:\Program Files\Internet Explorer\iexplore.exe 00001A1C
C:\Program Files\Windows Defender\MSASCuiL.exe 00002F00
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1803.279.0_x64__kzf8qxf38zg5c\SkypeHost.exe 000020B0
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2017.39101.16720.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000007CC
C:\Users\cahil\AppData\Local\Discord\app-0.0.300\Discord.exe 000019CC
C:\Users\cahil\AppData\Roaming\Spotify\SpotifyWebHelper.exe 00001F80
C:\WINDOWS\Explorer.EXE 000016D4
C:\WINDOWS\SysWOW64\SearchProtocolHost.exe 00000494
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001BDC
C:\WINDOWS\system32\DllHost.exe 000006D4
C:\WINDOWS\system32\SettingSyncHost.exe 00001C04
C:\Windows\SysWOW64\HsMgr.exe 00002FD0
C:\Windows\System32\RuntimeBroker.exe 000029A4
C:\Windows\System32\smartscreen.exe 00000B30
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 00001E3C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001E64
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001CFC
C:\Windows\System\HsMgr64.exe 00002FEC
E:\Soundbounce\CefSharp.BrowserSubprocess.exe 00001934
E:\Soundbounce\Soundbounce.exe 000024BC
c:\windows\system32\sihost.exe 000017AC
c:\windows\system32\svchost.exe 000026E4
c:\windows\system32\taskhostw.exe 0000180C