SimplyJames168,

I completely understand your frustration. All we can do is collect information, provide troubleshooting steps and continue to monitor the issue. We see that people are having similar issues we acknowledge it and are willing to do what we can to be of assistance. Is it possible for you to do a trace route and post the results here? Please also provide us ISP and your location. This may help us identify the problem.

Hope to be of assistance.