When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 2/4/18 7:00 am
Frequency: Once
World name: Cactuar
Character name: Tiger Eye
Retainer name: none
NPC name: Gerolt
Monster name: none
Class/Level: Monk/70
Party or solo: solo
In-game time: I don't remember
Area and coordinates: North Shroud, Gerolt's usual location
Housing: n/a
Steps:
1. Completed "His Dark Materia", Achievement "What's Nexus", and reward 799 gil.
2. Did not receive Zodiac Weapon
3. Can't progress with Zodiac Weapon questline now.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

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Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: