Mouse function issue

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

What kind of mouse do you have? Is this a recent issue or has it been around for a while.

Does this occur every time you try to use the actions or only some of the time?

Have you attempted to change the input to something other than shift? Does this have the same result?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Ice890]

Thank you for the reply! I have a Red Dragon M901 gaming mouse. This happens every time I use any modifier along with the current one, for example, if I use shift+1 it will attempt to use shift +1 and 1 at the same time. I'm not sure why when it is not keybinding to anything other then shift+1, As stated above the mouse works just fine on World of Warcraft and Guild wars so it is something with the Final Fantasy client. It is making my gaming mouse useless though, and I have not found another thread regarding this issue.

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

I know you mentioned it works fine with other games, but this could just mean it interacts with these games differently. Does your mouse have it's own set of drivers? If so, have you tried updating or reinstalling them?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Ice890]

Yes, I've made sure and double checked everything. Thank you so much for your patience and kindness! I'm just at a loss on what to do at this point, I really truly love this game. I even bought all of the expansions, and something this handicapping is making me considering not playing. Any information will be greatly appreciated!

[Ice890]

So with no help from the Offical support team, I have found my issue. The final fantasy anti-cheat software does not permit binding modifier keys that are physically pressed by the keyboard. In order to key a gaming mouse, you must keybind the NUM Pad. Situation solved, that will be all.