Hey all, so I'm pretty discouraged about the issue that I am having, I really enjoy this game alot but it is making it almost unplayable for me. I submitted a ticket but it seems as though the customer support is not the greatest for final fantasy.

The issue that I am having is that I have a 18 button gaming mouse, and when I use my number keys on my mouse "which are bound to shift 1, shift 2, shift 3 etc" it is always trying to use my standard 1-12 bars as well, so its trying to use both buttons instead of just the shift+2 for example. I play world of warcraft as well and it works just fine on there, so I know its not a software issue on my mouses side. If someone could help me figure this out it would be greatly appreciated