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  1. #1
    Player
    gumas's Avatar
    Join Date
    Jun 2016
    Posts
    1,314
    Character
    Rawon Special
    World
    Tonberry
    Main Class
    Bard Lv 100
    i dont want to be offensive but pls tell me there is other solution beside "thank you for the information, here's a link that you already know"

    me and iam sure some other people here has stated that your solution from that link didnt work, i try the IE part, port forwarding, router, antivirus and calling my isp. it still there the error 90002 still happen and i think its on your (SE) side.

    - this happen for me ONLY in instance like dungeon (DF, primal, pvp, raid)
    - i do daily, hunt, fate, levequest and then leave my char AFK for 2 hours and i didnt get even one error 90002 DC
    - when error 90002 happen, my prompt ping -t on google and elemental server has no single pip of rto
    - i tune in internet radio and live stream such as twitch and when i get error 90002, both the radio and live stream still going smooth without hiccup

    so yes i check everything on my side and i found nothing so i ask, hows on your side SE?

    iam not forcing you to give us valid solution but if you dont have the solution yet then just say so, dont give us "pls provide informaton" after that you just link us to "generic" solution that iam sure 80% people here already knew and tried before, remember this error has exist even back from HW era, so people has try a lot of method especially the one with IT experience. i've check other place like reddit and still no solid solution yet which made me even more sure that this problem may indeed from your side.

    if i sound rude then iam really sorry, but i really dont know what to do anymore and your reply to us is more or less asking us to run in circle right now
    (1)
    Last edited by gumas; 02-17-2018 at 10:49 AM.

  2. #2
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the reply gumas.

    That link I provided was for Tveoh because he exhibits the same symptoms as others in that thread. As you are not connecting to that Data Center, that link would not be beneficial for you. Everyone's setup and internet connection is different, making it difficult to pinpoint the exact cause. We provide "generic" solutions because any one of them could be the cause and we don't know for sure if you have tried them or not. The servers are running and the majority of players do not have this issue, so we have to assume that they are not the problem. We are then left with something that you can control (our "generic solutions"). It is very possible that there is nothing wrong with your connection and you have no control over the disconnections. Then the problem probably lies with how you are routed to the servers (which again, will be different for everyone).

    The game will connect to the servers in a fundamentally different way than internet radio or streaming. So if you are disconnected from the game but not those, it doesn't give much information on where the disconnection comes from unfortunately.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  3. #3
    Player
    SimplyJames168's Avatar
    Join Date
    Feb 2018
    Posts
    61
    Character
    Shiroe Enchanter
    World
    Shiva
    Main Class
    Thaumaturge Lv 55
    Quote Originally Posted by gumas View Post
    i dont want to be offensive but pls tell me there is other solution beside "thank you for the information, here's a link that you already know"

    me and iam sure some other people here has stated that your solution from that link didnt work, i try the IE part, port forwarding, router, antivirus and calling my isp. it still there the error 90002 still happen and i think its on your (SE) side.

    - this happen for me ONLY in instance like dungeon (DF, primal, pvp, raid)
    - i do daily, hunt, fate, levequest and then leave my char AFK for 2 hours and i didnt get even one error 90002 DC
    - when error 90002 happen, my prompt ping -t on google and elemental server has no single pip of rto
    - i tune in internet radio and live stream such as twitch and when i get error 90002, both the radio and live stream still going smooth without hiccup

    so yes i check everything on my side and i found nothing so i ask, hows on your side SE?

    iam not forcing you to give us valid solution but if you dont have the solution yet then just say so, dont give us "pls provide informaton" after that you just link us to "generic" solution that iam sure 80% people here already knew and tried before, remember this error has exist even back from HW era, so people has try a lot of method especially the one with IT experience. i've check other place like reddit and still no solid solution yet which made me even more sure that this problem may indeed from your side.

    if i sound rude then iam really sorry, but i really dont know what to do anymore and your reply to us is more or less asking us to run in circle right now
    I wouldn't apologize at all. we are paying for this game and there is no solution to our problems and weirdly s**t started to hit the fan especially after 4.2? GPU usage from several players showing 99%? I don't think its a coincidence but hey ho we are stuck and only probably weeks will take for them to fix it. I am seriously thinking of cancelling my subscription, whats the point? my experience from the game as I knew it before 4.2 is completely destroyed and now I just get super agitated because the dungeons and even just running in open world boots me and shows me this annoying 900002 error.
    (0)