random disconnect inside dungeon, no error code, internet is fine

[Kariyn]

Hi there! Me and my FC members have been experiencing the same issue. The issue primarily happens in dungeons/trials/raids but we've had people who randomly disconnect in just the open world. When we log back in we do not see any errors and we are still in the instance but have to start it over. All of the members experiencing disconnects use wired connections. We have tried rebooting our routers/computers and nothing has made the issue any better.

[SimplyJames168]

Hi there! Me and my FC members have been experiencing the same issue. The issue primarily happens in dungeons/trials/raids but we've had people who randomly disconnect in just the open world. When we log back in we do not see any errors and we are still in the instance but have to start it over. All of the members experiencing disconnects use wired connections. We have tried rebooting our routers/computers and nothing has made the issue any better.

its not our end! but the moderators will try and make it look like it is. Its SEs end and they need to sort it asap I cant actually emphasize this enough.

[Kariyn]

its not our end! but the moderators will try and make it look like it is. Its SEs end and they need to sort it asap I cant actually emphasize this enough.

I already know the issue isn't on the players end just from the vast number of people having issues I was just trying to provide information in hopes of them being able to resolve the issue sooner. We invited friends to come and play this game but the lag and random disconnects are really souring their experience.