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  1. #1
    Player
    Dirich's Avatar
    Join Date
    Feb 2018
    Posts
    35
    Character
    Shard Baneshyr
    World
    Omega
    Main Class
    Thaumaturge Lv 64
    Hello Ariellendera,

    I sent a mail to customer support before posting here, they replied with

    "Unfortunately Game Masters are unable to provide any hints or information with regards to gameplay or any game content."

    After emailing back that my issue doesn't fit in either category they replied with:

    "However, as you stated, this appears to be a bug in the game. The Game Master team does not consist of developers and hence can not offer solution for technical problems."

    Each time they pointed me to this forum.

    Based on my experience in other MMORPGS, I expected GMs to deal with this kind of issues, but apparently they think it's not up to them. So, I'm with you when you say it's not devs work, but I can't go back to them saying "devs say it's your job". Could your teams please solve the problem of who has to deal with it, please?

    EDIT: I'll try to contact the GM in game as you suggest.
    (0)
    Last edited by Dirich; 02-07-2018 at 07:57 AM.