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Thread: ERROR 2002

  1. #1
    Player
    SimplyJames168's Avatar
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    Feb 2018
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    Character
    Shiroe Enchanter
    World
    Shiva
    Main Class
    Thaumaturge Lv 55

    ERROR 2002

    Please could anyone acknowledge this thread??

    COULD U let SE know that they need to fix the FPS in the game because PC players shouldn't have to be capped at 30FPS when my PC is running the game at 95fps when uncapped. But if I disable the cap the game crashes and DCs me straight away! Could you look into this ???

    EDIT:
    Now the game doesn't work with the 30fps cap either. it worked for about an hour and now it crashes again. No point putting it back to uncapped FPS as it insta DC or crashes!!! FFS I just want to play a game I pay for. to think I renewed my subscription when this is going on.
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    Last edited by SimplyJames168; 02-07-2018 at 01:13 AM.

  2. #2
    Moderator Ariellendera's Avatar
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    Hello SimplyJames168, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Can you elaborate on the kind of issue you are having?

    Please provide:

    - Platform (PC, PS4, Mac)
    - Type of connection (wired or wireless)
    - Other programs running while the game is playing (if any)
    - Everything you have tried to resolve the issue

    Hope to be of assistance.
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  3. #3
    Player
    SimplyJames168's Avatar
    Join Date
    Feb 2018
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    61
    Character
    Shiroe Enchanter
    World
    Shiva
    Main Class
    Thaumaturge Lv 55
    Quote Originally Posted by Ariellendera View Post
    Hello SimplyJames168, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Can you elaborate on the kind of issue you are having?

    Please provide:

    - Platform (PC, PS4, Mac)
    - Type of connection (wired or wireless)
    - Other programs running while the game is playing (if any)
    - Everything you have tried to resolve the issue

    Hope to be of assistance.
    I'm sorry but I cant. You copy and past this response yet I have already posted about my problems earlier on this week. I was hoping that this maintenance that was this morning would've solved something but not really. it made it worse.
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  4. #4
    Moderator Ariellendera's Avatar
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    Hello SimplyJames168, Thank you for your response.

    I completely understand your frustration. We are doing our best to collect information to pass along to the higher departments so that these issues can be resolved. I would suggest providing the information we asked for so we can do everything we can to assist you.

    Hope to be of assistance.
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  5. #5
    Moderator Einmimiria's Avatar
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    Hello everyone,

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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