Quote Originally Posted by zztoluca View Post
We need answers as to why some physical item bonus codes are restricted to one character per service account VS all characters per service account.
Adding to this, is it true that it's because account wide items cause problems for SE? However I note that since this policy change, SE has released/sold more account wide items (2x Carbuncle mounts and the Panda mount) which suggests otherwise?

Bonus items have been account wide for over 4 years and I was told by SE support that it would now be for single characters only going forward. Will the bonus collectors items in the next expansion also be for a single character only?