@FF_XIV_EN #Heavensward unable to download patch files [11003] [10009] [10019]

[DarkLycan1692]

I found two ways to fix this on PC.

1. Manually set DNS to Google's (8.8.8.8, 8.8.4.4) let the patch download without issue. https://m.windowscentral.com/how-change-your-pcs-dns-settings-windows-10#change_dns_control_panel

2. Disable firewall. Download. Enable firewall.

[Ghastly]

What fixed it for me was uninstalling java and flash (but mainly java) and try the download again. It's some programs like that those that try to block the download. Also in your task manager try running as few things as possible, but try the java trick first.

[Vhailor]

I found two ways to fix this on PC.

1. Manually set DNS to Google's (8.8.8.8, 8.8.4.4) let the patch download without issue. https://m.windowscentral.com/how-cha..._control_panel

2. Disable firewall. Download. Enable firewall.

I've run into this problem occasionally, and have yet to find a trick that consistently resolves it. Sometimes DNS changes work; sometimes I need to use my VPN service; sometimes the error doesn't happen at all (I re-downloaded FFXIV on my laptop recently, as an example, and had no issues with the default DNS; my friend with the same ISP ultimately had to use a VPN a few months ago).

None of this would be an issue if SE would simply offer the relevant files for direct download, albeit at a slower rate, for anyone having trouble. It's not like it's particularly difficult to do in this day and age.