Character cannot be transferred off of a preferred world

[Qin_Adage]

Apparently its a known bug that cannot be resolved unless providing personal information, but my character on Siren cannot transfer off even though it has been 153 days since ive created him on this server, please help.

[Ariellendera]

Hello Qin_Adage, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

I would suggest contacting support center directly for this issue.

To reach our live chat support please follow the steps below.

1. Visit the SQUARE ENIX Support Center at http://support.na.square-enix.com/
2. Select FINAL FANTASY XIV as the game title.
3. on the next screen click on "Contact".
4. You will then need to select a category and sub category from the drop down menus.
5. Next, type a basic description of your inquiry in the "Contact details" section and click "Next".
6. on the following page click "Next" again. Ignoring any Knowledge Base Suggestions that may apply.
7. Provided your contact is during SQUARE ENIX Support Center's hours of operation, you should see a Chat Support option. Click "proceed to chat support" to initiate contact with one of our Chat Support Representatives.

NOTE: Live service is available Monday through Friday, 9:00 - 18:00 (Pacific Time) (Excluding holidays)

Hope to be of assistance

[Einmimiria]

Hello everyone,

This thread will be moved to the 'Separate Support Required’ subforum as contact with the Square Enix Support Center is necessary to resolve the issue.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.