Can't Move Camera Around (Stuck Upwards)

[UltimaWep]

I'm play this on my PC and I use a mouse

Here's my video footage on what i'm taking about. I hope its alright. file:///C:/Users/HP/Documents/Bandicam/ffxiv%202018-02-01%2018-55-37-273.mp4
I don't know how to use codes to show videos on here sorry.

[Einmimiria]

Thank you for the reply UltimaWep,

Unfortunately, we cannot see the video you posted. Is it possible to post it online then link it?

Do you have a controller to see if it has the same results?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[UltimaWep]

Let me try again http://[youtube]www.youtube.com/watch?v=PYafXBGtSm0&feature=youtu.be[/youtube] I have the image just in case if the link above doesn't workhttp://img00.deviantart.net/35b4/i/2...40-dc1zzkc.png

[Einmimiria]

Thank you for the reply UltimaWep,

What kind of mouse do you have? Is a gaming mouse with it's own set of drivers? If so, have you tried reinstalling those drivers? Does the issue persist of you unplug the mouse?

Additionally, you can try changing some of the camera settings in the settings menu to see if this has any affect.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[UltimaWep]

I have a regular effect. But i'll try change the camera settings if it has any affect.