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  1. #1
    Player
    Shunpei's Avatar
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    Apr 2016
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    Ul'dah
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    Character
    Shun Pei
    World
    Moogle
    Main Class
    Ninja Lv 70

    [EU] Lag spikes/freezes in The Unending Coil of Bahamut.

    Hi,
    My static and I have all been experiencing random lag spikes when raiding on Bahamut ultimate.
    These issues are basically lag spikes ie. during a fight, everything comes to a stop for a few seconds, then I'm assuming the servers catch up and all of what may have happened during that down time HAPPENS with increased spead, or, for example during the Twintania phase, she will stop casting her twister half-way through the bar then everything will stop and the twisters will pop 0.5s later.)

    It clearly is not a problem on our end as we ALL have the exact same lags at the exact same time.
    Some of us have tried using a VPN to try and alleviate some of the lags to no avail.(which, really we shouldn't have to do given the proximity of the servers to us; we are all from the UK, France & Italy, by the way.)
    We also have had reports from several other statics that it was indeed happening to them, as well.
    I would at least appreciate for the issue to be acknowledged, at least ?
    This has been going on since the MOBA-type PVP has been implemented and quite frankly, I don't know if I want to stay subbed to a game where players are crippled by poor server structure.

    Looking forward to hearing more about this and what SE knows about the situation.
    (0)

  2. #2
    Moderator Einmimiria's Avatar
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    Good afternoon, and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Can you elaborate on the issue you are having?

    Please provide:

    - Platform (PC, PS4, Mac)
    - The nature of the lag spikes/freezes
    - Type of connection (wired or wireless)
    - Other programs running while the game is playing (if any)
    - Frequency at which the issue occurs
    - Everything you have tried to resolve the issue

    Do you get disconnected at all, or is it only lag and freezes? Does this occur at any other place during the game?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  3. #3
    Player
    Shunpei's Avatar
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    Apr 2016
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    Ul'dah
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    Character
    Shun Pei
    World
    Moogle
    Main Class
    Ninja Lv 70
    -PC
    - I am not a computer whiz, all I can tell you is that all movement will stop completely for ALL 8 OF US at once. So clearly not an ISP issue since we're spread all across Europe.
    - Wired, I also am using fiber optic.
    - Tried with and without programs, but, like said in other threads, I should NOT have to play my game on "safe mode".
    - Frequency - Every. single. day, it seems to calm down when later in the evening ( around 10pm uk time. ) for everyone. Would it be a server congestion issue on your end ?
    - Closing all applications
    - Contact my IPS
    - Use a VPN ($9.99 a month, which I SHOULD NOT have to pay to start with, given the server's location.)

    ------------

    OH And today I'm getting shed loads of error 90006 (or whatever it is) literally 3 minutes after logging in (5 times in a row, now, so I gave up.)


    I'll give this two months to get better and then I'll just have to go look elsewhere. It feels like an "Ostrich policy" situation here, please try and report this issue, that has apparently been going on for months, to your boss. It clearly is not an ISP problem at that point, been playing this game since 2.0's release and NEVER had any issues until now.
    (1)

  4. #4
    Player
    Makyura's Avatar
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    Oct 2015
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    4
    Character
    Makyura Stormwing
    World
    Phoenix
    Main Class
    Warrior Lv 70
    http://forum.square-enix.com/ffxiv/t...the-EU-evening

    Exactly the same issue, which people on the linked reddit page are also mentioning.

    SE, it's on your end!
    (0)

  5. #5
    Moderator Ariellendera's Avatar
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    Hello! We are aware of this issue and have escalated the issue. Thank you all for your continued understanding.

    Thank you for playing Final Fantasy XIV! Hope to see you online.
    (0)

  6. #6
    Player
    Shunpei's Avatar
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    Ul'dah
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    Character
    Shun Pei
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    Moogle
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    Ninja Lv 70
    Hoping to see improvements soon, will let you know here.
    (0)

  7. #7
    Moderator Ariellendera's Avatar
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    Shunpei,

    If you start to see improvement please let us know.

    Again, Thank you for your understanding.
    (0)

  8. #8
    Player
    Shunpei's Avatar
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    Apr 2016
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    Ul'dah
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    7
    Character
    Shun Pei
    World
    Moogle
    Main Class
    Ninja Lv 70
    Still as bad as before, unfortunately, will keep you updated.
    Yesterday was worst than usual !
    (0)

  9. #9
    Moderator Ariellendera's Avatar
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    Hello Shunpei,

    Are you still having this issue? Please keep us updated so we can continue to assist you.

    Thank you for playing Final Fantasy XIV! Hope to see you online.
    (0)

  10. #10
    Moderator Ariellendera's Avatar
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    Due to no response from the OP, we are going to assume this issue is resolved and will be moving this thread to "closed concerns". Please do not hesitate to create a new thread if this issue continues or if you have new issues.

    Thank you for playing Final Fantasy XIV! Hope to see you online.
    (0)