[Issue] Unable to connect to data center

[Ramnza]

Hello,

I'm being unable to connect to the data center Chaos. It has been two days since this happened, I thought it was a maintenance related thing but the maintenance is over and I still cannot connect to the data center and I'm losing paid game time.

Steps:

1. Log in with my credentials
2. Click the Start button at the in-game screen
3. Wait forever while it says: connecting to the data center ...

I would need some support and help from you.

Here's a screenshot of my issue



Warm regards,
Ramnza.

[Ariellendera]

Hello Ramnza, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

I did respond to you in another thread you posted in. I requested you to provide trace route, isp, and location.

Thank you. Hope to be of assistance.

[Ramnza]

Replied you at the other topic

Thanks for the support !

[Ariellendera]

Replied you at the other topic

Thanks for the support !

Thank you!

[Einmimiria]

Hello everyone,

This thread will be moved to the 'Closed Concerns' subforum as this issue is being addressed in another thread.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.