And we have features that work well where other games don't.
I'm not going to tell you how to FEEL , but when someone gives you more info and people have been complaining constantly they give us NO info, instantly responding with "that's a stupid reason, besides you should have done it this way" seems a bit counter productive. Common decency is what I'm asking for, it's that too much to ask? I'm pointing out that even when we get what we want, an explanation, the response isn't any more even-toned or reasonable, if anything it's more hostile and dismissive.