Details:

The Security Token on Android devices used to just reset every so often making it unusuable but now after the Android OS update it will not open at all. Many people on the Google Play store have been giving it ratings for a few months now reporting similar issues but there has been no response there from SE regarding a timeline for a fix (or if a fix will even be coming).

The two issues are:
  • Current version will not open on Android.
  • Resets often, forgets it's connected to your account forcing you to use the emergency password.

Steps:

In the past version I installed the application across two different phones (Nexus 5X at the time). I would link it to my account and it would reset on me either within 24 hours to a month.

With the most current version (on a Moto X4) it will not open at all.


Date & Time:

1/29/2018 - 11:00 AM EST

Location:

https://play.google.com/store/apps/d...re_token&hl=en

Operating System:

Android 8.0.0

Browser:
N/A