Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Can you elaborate on the kind of issue you are having?

Please provide:

- Platform (PC, PS4, Mac)
- Any error codes or messages you receive (if any)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Everything you have tried to resolve the issue

Has anything changed on your device that coincides with this issue?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!