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  1. #1
    Player
    alteso's Avatar
    Join Date
    Jan 2018
    Posts
    6
    Character
    Mr Althene
    World
    Omega
    Main Class
    Paladin Lv 70

    Paypal payment for Crysta

    Currently, buying Crysta using Paypal is not possible because the Mog Station simply returns with a "Thank you, etc" message instead of actually contacting Paypal for the payment process.
    (0)

  2. #2
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Hello alteso, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

    I would like to suggest contacting the support center directly.

    To reach our live chat support please follow the steps below.

    1. Visit the SQUARE ENIX Support Center at http://support.na.square-enix.com/
    2. Select FINAL FANTASY XIV as the game title.
    3. on the next screen click on "Contact".
    4. You will then need to select a category and sub category from the drop down menus.
    5. Next, type a basic description of your inquiry in the "Contact details" section and click "Next".
    6. on the following page click "Next" again. Ignoring any Knowledge Base Suggestions that may apply.
    7. Provided your contact is during SQUARE ENIX Support Center's hours of operation, you should see a Chat Support option. Click "proceed to chat support" to initiate contact with one of our Chat Support Representatives.

    NOTE: Live service is available Monday through Friday, 9:00 - 18:00 (Pacific Time) (Excluding holidays)

    additionally, you can get assistance from a Game Master in-game. To do this simply type “/supportdesk,” which will bring up the menu to contact a GM for further assistance. Game Masters Offer support 24/7.

    Hope to be of assistance.
    (0)