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Thread: Can't log in

  1. 01-28-2018 09:53 AM #1
    Rebekkah
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    Rebekkah Pride
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    Diabolos
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    Black Mage Lv 60

    Can't log in

    Hi I can't log in!! I bought Stormblood the other day, but whenever I start it, the game will open, and I see my mouse pointer but it won't let me click on start or do anything!! what's going on???
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  2. 01-29-2018 12:54 AM #2
    Caelia_Moon
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    Caelia Moon
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    Brynhildr
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    Scholar Lv 50
    I had the same issue, but I was playing fine before it started. Reinstalled the game and now got stuck at "Now loading" screen. I hope they get a solution soon.
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  3. 01-30-2018 10:37 AM #3
    Einmimiria
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    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Did anything change on your PC that coincides with this issue? Do you happen to have a controller connected? If so, are you able to select start with the controller?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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  4. 02-07-2018 10:25 AM #4
    Ariellendera
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    Due to no response from the OP, we are going to assume this issue is resolved and will be moving this thread to "closed concerns". Please do not hesitate to create a new thread if this issue continues or if you have new issues.

    Thank you for playing Final Fantasy XIV! Hope to see you online.
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