The MSQ Roulette was made to incentivize veterans to run the content so that newbies could progress through the game’s story; the incentives were tomestones and experience—some in this thread have already mentioned that they never deemed the rewards enough to incentivize them to go back and run these two dungeons as the Roulette stands now; a lot more have said that the newer post-4.2 rewards aren’t enough to incentivize them to queue into two duties that are going to force players who have already watched the cutscenes to watch them again and again and again (or at least annoy them enough by having to rapidly tab through the dialogue). The Roulette wasn’t made for the use of newer players, but for the use of veterans because Castrum and Prae queues were horrendous beforehand (newbies cannot access the Roulette until they complete both Castrum and Prae).
Considering how the time of both Castrum and Prae are about to double (~35 minutes for Castrum, ~40-50 minutes for Prae—if not longer), if the only added rewards are 80 extra tomestones (Poetics, mind you, which do not have a lot of use for players that have a lot of jobs already max level, or who are not interested in leveling other jobs/doing older relics), a lot of veteran players won’t find the doubled time worth their time, especially if they already have limited time to play. If people aren’t queuing into the roulette, then there won’t be people to fill the queues that new players are wasting away in. The new players will get frustrated, and eventually quit if they do not have many friends/an FC to turn to because they cannot progress—you already see a lot of newer players quit during 2.xx because they want to get to Heavensward, and the Seventh Astral Era quests drag on for forever and a day.
These two duties have had issues since their inception, and the developers have blatantly ignored those issues until now—over 4 years later. And they chose the worst possible way to try and “fix” them. I really think they should consider dedicating some time and resources into turning these into an epic solo instance that new players can do with NPCs—be it the Scions or the Grand Companies or whatever. Heck, it would maybe be cool to allow a few people to pair up and do the content together, and fill in the rest of the spots with NPCs—this would be amazing for players that started playing FFXIV with a friend, and they want to experience the content together, and it removes the burden/potential of veterans wanting to speed run the duty. I’m sure that such redesign would have to wait until a large patch or maybe even an expansion, but it would still be a better solution than trying to force a particular way of play on people.
I feel like any of these solutions will remove a lot of the issues surrounding Castrum and Prae, and maybe provide an even better experience for newer players, since they will get to experience the content as it was intended to be experienced (just with NPCs/a couple friends instead of other random players).