Unable to accept mentor at this time

[Niena]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: anyone
Frequency: anyone
World name: Moogle
Character name: Niena Quowaital
Retainer name: Outlet
NPC name: Niena Quowaital
Monster name:
Class/Level: Anyone class / Anyone level
Party or solo: both times finally on error
In-game time: Anyone
Area and coordinates: Anyone on are situates the NPC for exemple Gridania X 11.7 Y 13.1
Housing:
Steps:
1. I review tan i have the archivaments
2.Go to NPC Smith and when i talk and accept terms and conditions, say: unable to accept mentor at this time

*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: Optical / Vodafone
- Modem maker/model number: CBN model numberr CG7486E

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

SYSTEM_OS Windows 10 Home 64 bits (6.2, compilación 9200) (16299.rs3_release.170928-1534)
SYSTEM_CPU Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 3016
SYSTEM_LANGUAGE español (configuración regional: español)
SYSTEM_MEMORY 8118.934MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 9398.934MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.237GB SYSTEM_FREEDISC_SPACE 53.583GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.386GB SYSTEM_FREEDISC_SPACE 768.620GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6061.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4059.467 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.8813
SYSTEM_GRAPHICS_DRIVER_DATE 10/27/2017 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglés
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Altavoces (5- Wireless Stereo Headset)
SYSTEM_SOUND_DEVICE_ID {CB88CC5B-9096-436C-809F-35C59C563C2E}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0015
SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
SYSTEM_SOUND_DRIVER_DATE 9/28/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Teclado
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6FEA38A0-CC8F-11E7-8004444553540000}
SYSTEM_INPUT_NAME Hid Interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8977FAA0-D770-11E7-8001444553540000}
SYSTEM_INPUT_NAME Samson Meteor Mic
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {897821B0-D770-11E7-8002444553540000}
SYSTEM_INPUT_NAME Samson Meteor Mic
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4F899910-F625-11E7-8001444553540000}
SYSTEM_INPUT_NAME 2.4G RX
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4F89C020-F625-11E7-8002444553540000}
SYSTEM_INPUT_NAME 2.4G RX
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4F89E730-F625-11E7-8003444553540000}
SYSTEM_INPUT_NAME 2.4G RX
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6FEC8290-CC8F-11E7-8006444553540000}
SYSTEM_INPUT_NAME Hid Interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6FEEF390-CC8F-11E7-8009444553540000}
SYSTEM_INPUT_NAME Hid Interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6FEC8290-CC8F-11E7-8008444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
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Information About the Peripherals You Are Using
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-Maker:
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[ManuelBravo]

Did you meet all requirements?

Mentor Requirements
To qualify to become a mentor, players must first have earned certain achievements. There are two sets of prerequisites, one for Disciples of War and Magic, and one for Disciples of the Hand and Land. After earning the required achievements for either set, speak with one of the Smiths to become a mentor. Are you doing DoW/M /. From what I can see based on your profile it might be section 4 or 5. You have your achievements blocked so can't tell :/

Achievement Requirements for Disciples of War and Magic

1. Players must obtain at least one of the following three achievements:

Achievement Requirements
Like a Knight in Shining Armor II Complete the paladin job quest "This Little Sword of Mine."
I Am the Warrior II Complete the warrior job quest "And My Axe."
A Dark Day's Knight II Complete the dark knight job quest "Absolution."

2. Players must obtain at least one of the following three achievements:

Achievement Requirements
Seeing White II Complete the white mage job quest "Hands of Healing."
Flying Colors II Complete the scholar job quest "Forward, the Royal Marines."
The Stars in Our Faults II Complete the astrologian job quest "The Hands of Fate."

3. Players must obtain at least one of the following seven achievements:

Achievement Requirements
Bulletproof II Complete the monk job quest "Appetite for Destruction."
Dragoon Age II Complete the dragoon job quest "Dragoon's Fate."
A Bard's Tale II Complete the bard job quest "The Ballad of Oblivion."
Back in Black II Complete the black mage job quest "The Defiant Ones."
Soul Summoner II Complete the summoner job quest "A Flare for the Dramatic."
Against the Ninja II Complete the ninja job quest "In Her Name."
I'm a Machinist, Not a Man II Complete the machinist job quest "Rise of the Machinists."

4. Players must obtain the following achievement:

Achievement Requirements
Dungeon Master Complete 1,000 instanced dungeon raids or trials.

5. Players must obtain the following achievement:

Achievement Requirements
Leaving a Good Impression IV Receive 300 player commendations.




This link gives full details


https://na.finalfantasyxiv.com/lodes...b5a39c/#mentor

[Niena]

Hi!
All archivements requiered accomplished

[Mholito]

Have you been a mentor previously? Losing your mentor status for any reason makes you unable to become a mentor again for a while.

[Niena]

I never be mentor before.