Date & Time: 1/21/2018 19:50 est
Frequency: Always
World name: Lamia
Character name: Nado Kingfisher
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Fisher, level 47 or so.
Party or solo: Solo
In-game time: Unknown
Area and coordinates: Mist ( 12.6 , 10.8 )
Housing: Mist, Ward 9.
Steps:
1. Attempt to send mail to any player with items and or gil attached.
2. After clicking send, hit cancel on the player confirmation window confirming the name.
3. Select a new recipient using the drop down menu.
4. Hit send to send the items to the new player, then okay when it confirms the new name.


This bug has already been confirmed by the dev team. I am submitting this at the request of the GM team so that it can be investigated individually, so that the GM team can be authorized to compensate me for the items that I have lost due to this bug.

What these steps do is cause items and gil to be mailed the the incorrect player. In my case, my items went to a player that has never made it past level 7, and appears to simply have quit the game over a year ago. I clicked on their name by mistake, then, when I read the confirmation window, canceled the send and picked the correct recipient. I made sure to double check this time that the items were in fact going to the correct player, but they still went to the first incorrect character. This is reproducible and has been reproduced by other players.

Assistance would be appreciated.

Thank you.
-Nado

*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: Fiber, 150mbs down, Burlington Telecom
- Modem maker/model number: Netgear N900 routher and whatever hardware is on my ISP's end.

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Kyle\Documents
FINAL FANTASY XIV - A Realm Reborn X:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Enterprise 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.160121-1718)
SYSTEM_CPU AMD Phenom(tm) II X6 1090T Processor (6 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 05/03/10 11:40:30 Ver: 08.00.15
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 12286.176MB
SYSTEM_VIRTUAL_MEMORY 8388607.875MB
SYSTEM_PAGE_FILE 24570.559MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 150.164GB SYSTEM_FREEDISC_SPACE 3.335GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 688.117GB SYSTEM_FREEDISC_SPACE 10.191GB
SYSTEM_STORAGE X:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 517.804GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 770
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 770
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4027.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 5887.088 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8233
SYSTEM_GRAPHICS_DRIVER_DATE 5/18/2017 2:33:32 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (VIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {36F6ABF4-ADF1-469B-B1CB-7E47F6CF8D78}
SYSTEM_SOUND_DEVICE_NAME viahduaa.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8100
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/2/2010 6:30:20 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {63335620-FD08-11E1-8002444553540000}
SYSTEM_INPUT_NAME Microsoft® SiderWinderTM X4 Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D05DC140-B36A-11E7-8001444553540000}
SYSTEM_INPUT_NAME G500s Laser Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D15B3410-B36A-11E7-8002444553540000}
SYSTEM_INPUT_NAME G500s Laser Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D21164B0-B36A-11E7-8003444553540000}
SYSTEM_INPUT_NAME G500s Laser Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {01E6CD30-D1CE-11E6-8001444553540000}
SYSTEM_INPUT_NAME Steam Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03E8DEC0-D1CE-11E6-8002444553540000}
SYSTEM_INPUT_NAME Steam Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {064B11B0-D1CE-11E6-8003444553540000}
SYSTEM_INPUT_NAME Steam Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {064B5FD0-D1CE-11E6-8004444553540000}
SYSTEM_INPUT_NAME Steam Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Mozilla Firefox
- FINAL FANTASY XIV Forum - Google Chrome
#general - Discord
Steam


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Neverwinter Nights Diamond Edition
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Battle for Wesnoth 1.10.6
Battle for Wesnoth 1.12.4
Battle for Wesnoth 1.12.6
Battle.net
BattlEye for OA Uninstall
Acrobat.com
Diablo III
Doomsday Engine 1.15.8
DVD Flick 1.3.0.7
FileZilla Client 3.5.3
FileZilla Server
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Grey 1.1.0
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Heroes of the Storm
VIA Platform Device Manager
NEC Electronics USB 3.0 Host Controller Driver
Security Update for CAPICOM (KB931906)
Lair of the Evildoer
LAME v3.99.3 (for Windows)
LMMS 1.1.3
LogMeIn Hamachi
Marvell Miniport Driver
Myst Online: Uru Live (remove only)
Mozilla Thunderbird 45.7.0 (x86 en-US)
Mozilla Maintenance Service
NVIDIA Stereoscopic 3D Driver
OBS Studio
OpenAL
Perspective 1.0
Pidgin
Project 64 version 2.1.0.1
Quake Live
SafeZone Stable 4.58.2552.909
Sauerbraten
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System Shock2
StarCraft II
StarCraft II Beta
Vertex Dispenser
Gatling Gears
Alan Wake
Avadon: The Black Fortress
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Awesomenauts
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Cortex Command
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Offspring Fling!
Dark Souls: Prepare to Die Edition
Thief Gold
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Anna - Extended Edition
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The Stanley Parable
Reus
Cry of Fear
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Blade Symphony
Waking Mars
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Starseed Pilgrim
LUFTRAUSERS
Kairo
Surgeon Simulator 2013
Organ Trail: Director's Cut
Receiver
Teleglitch: Die More Edition
Anodyne
Legend of Dungeon
BattleBlock Theater
Path of Exile
Papers, Please
Hammerwatch
Spelunky
Rogue Legacy
Betrayer
Shelter
The Novelist
Volgarr the Viking
Risk of Rain
Blackguards
FORCED
Jazzpunk
Knock-knock
Escape Goat
Lovers in a Dangerous Spacetime
Eldritch
Race The Sun
Abyss Odyssey
Wasteland 1 - The Original Classic
Dark Fall 1: The Journal
Ori and the Blind Forest
Half-Life: Before
The Whispered World Special Edition
The Path
Serena
Gods Will Be Watching
Always Sometimes Monsters
Quake Live
Thinking with Time Machine
You Have to Win the Game
Brawlhalla
Osmos
Black Mirror
Shadowrun: Dragonfall - Director's Cut
Robocraft
Floating Point
Sunless Sea
Unturned
The Way of Life
Five Nights at Freddy's
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Grow Home
CaesarIA
Five Nights at Freddy's 2
LISA
Destination Sol
Tales of Zestiria
Spooky's House of Jump Scares
Her Story
Relic Hunters Zero
Fingered
RIFT™
Undertale
Deus Ex: Revision
Garry's Mod
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Legend of Dungeon: Masters
Dr. Langeskov, The Tiger, and The Terribly Cursed Emerald: A Whirlwind Heist
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Borderlands 2
Left 4 Dead 2
Star Wars Republic Commando
Bloodline Champions
Dustforce
Gemini Rue
Borderlands
Solar 2
Syndicate
Torchlight II (c) Runic Games version 1
Tribes 2
Uplay
VirtualCloneDrive
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Waking Mars
WinBolo
WinPcap 4.1.3
Wireshark 1.10.7 (64-bit)
MSXML4 Parser
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Adobe Flash Media Live Encoder 3.2
LWS Pictures And Video
Real Time Stat Tracker
Security Update for CAPICOM (KB931906)
Razer Surround Driver Installer version 1.5
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
CameraHelperMsi
LWS Help_main
LWS Twitter
Microsoft XNA Framework Redistributable 3.1
Minecraft
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Platform
Underhell version 1.5
LWS YouTube Plugin
Java 8 Update 121
The Burrow version 0.2 (beta)
LG United Mobile Driver
FINAL FANTASY XIV - A Realm Reborn
Microsoft XNA Framework Redistributable 4.0
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
SlimDX SDK (September 2011)
JMicron JMB36X Driver
Anarchy Online
Skype™ 7.40
Hi-Rez Studios Games
erLT
Microsoft Games for Windows - LIVE Redistributable
TurboV EVO
Java Auto Updater
Microsoft Games for Windows Marketplace
Penumbra Black Plague
AMD USB Filter Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
Soulcaster
Google Update Helper
Catalyst Control Center InstallProxy
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
LWS Gallery
Microsoft Visual C++ 2005 Redistributable
LWS Motion Detection
Microsoft Visual C++ 2005 Redistributable
Acrobat.com
TP-LINK Wireless Client Utility
Sound Blaster X-Fi MB
Microsoft Visual C++ 2005 Redistributable
LWS Launcher
Flyff
LWS Webcam Software
Path of Exile
BabasChess
Cryostasis (Remove Only)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Helium
Nitronic Rush (2012-12-21 .2) version 20121221.1
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
EPU
Gameforge Live 1.10.0 "Legend"
LWS WLM Plugin
Dual-Core Optimizer
Adobe AIR
Far Cry 3 Blood Dragon
Runes of Magic
Microsoft Visual C++ 2005 Redistributable
Epic Games Launcher
Adobe Reader XI (11.0.06)
Soulcaster II
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
The Sims™ 3 Supernatural
osu!
Maestro
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Brother HL-2070N
Bloodline Champions Beta
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LogMeIn Hamachi
Launcher Prerequisites (x64)
Overwolf
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Asheron's Call: Throne of Destiny
MuseScore 2
Logitech Webcam Software
Microsoft XNA Framework Redistributable 4.0 Refresh
NEC Electronics USB 3.0 Host Controller Driver
DayZ Commander
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
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Microsoft WSE 3.0 Runtime
Asheron's Call 2
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Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Asheron's Call
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
MechWarrior Online
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Google Talk Plugin
LWS Facebook
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
CCleaner
GCFScape 1.8.5
GIMP 2.8.2
Logitech Gaming Software 8.96
Mozilla Firefox 57.0.4 (x64 en-US)
Owlboy
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N++
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MASSIVE CHALICE
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RIVE
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Transmissions: Element 120
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Teeworlds
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Battlerite Alpha
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SCP: Secret Laboratory
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Virtual Audio Cable 4.10
Vulkan Run Time Libraries 1.0.42.1
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Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
7-Zip 9.20 (x64 edition)
Malwarebytes version 3.3.1.2183
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
LibreOffice 5.2.7.2
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Microsoft .NET Framework 4.5.1 RC
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Ansel
NVIDIA 3D Vision Driver 382.33
NVIDIA Control Panel 382.33
NVIDIA Graphics Driver 382.33
NVIDIA GeForce Experience 3.6.0.74
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA Optimus Update 23.23.0.0
NVIDIA PhysX System Software 9.17.0329
NVIDIA Update 25.0.0.0
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NVIDIA HD Audio Driver 1.3.34.26
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Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft .NET Framework 4.5.1 RC
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215
AMD Drag and Drop Transcoding


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\ASUS\EPU\EPU.exe 00001124
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe 0000127C
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00001548
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 0000131C
C:\Program Files (x86)\Creative\SB X-Fi MB\Volume Panel\VolPanlu.exe 000010A8
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000024C4
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00001A68
C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe 000010E8
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000D6C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 0000199C
C:\Program Files\ASUS\TurboV EVO\TurboV_EVO.exe 00001150
C:\Program Files\AVAST Software\Avast\AvastUI.exe 00000FD8
C:\Program Files\Logitech Gaming Software\LCore.exe 00000F9C
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 00000F44
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 00000C84
C:\Users\Kyle\AppData\Local\Discord\app-0.0.300\Discord.exe 000001B0
C:\Users\Kyle\AppData\Local\Programs\Google\MusicManager\MusicManager.exe 0000104C
C:\Windows\Explorer.EXE 000009B4
C:\Windows\System32\rundll32.exe 00000F60
C:\Windows\system32\AMBSpiE.exe 0000037C
C:\Windows\system32\Dwm.exe 00000978
C:\Windows\system32\conhost.exe 00001B2C
C:\Windows\system32\taskhost.exe 00000910
C:\Windows\system32\wuauclt.exe 00001CB4
D:\Games\Steam\Steam.exe 00000FB0
D:\Games\Steam\bin\cef\cef.win7\steamwebhelper.exe 00001C34
X:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000021F8
X:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001E40
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: N/A
Laptop Model Number: N/A

Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A

Browser Information
- Name and version of the browser currently in-use: Firefox Quantum 57.0.4 (64-bit)
- Internet Explorer Version: N/A

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: N/A

Model Number of the PlayStation®Vita You Are Using
- Model Number: N/A

Information About the Peripherals You Are Using
-Type: N/A
-Maker: N/A
-Model Number: N/A