When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

I finished all the required quests to be a bard but never got the quest reward which was the soul crystal and bard the first bard attack. So now I can't move forward on my class quests because it says I'm not a bard. I did check my quest completed log and it shows I completed the quest to get those two things

Date & Time: 01/24/2018 to present
Frequency: once
World name:
Character name: Clara Ozwald
Retainer name: kerren
NPC name:
Monster name:
Class/Level: 43
Party or solo: both
In-game time:
Area and coordinates:
Housing:
Steps:
1.
2.
3.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: