[MAC] CTRL Issue

[Narnun]

Dear Sir/Madam

I am writing regarding an Issue that has surface when I tried to play and config my newly bought MAC version.

My setup consists of a SteelSeries Shift keyboard as well as a Razer Naga 2014 Edition, my computer is a 2011 iMac.

The issue is when I try to use the modifier CTRL with the Naga extra keys, it does not register all my inputs. In sum, instead of spamming a button with a modifier I have to be very carefully clicking CTRL first then the Naga's key.

However if I use the combination only on the keyboard, for exemple CTRL+1, it works fine and it's spammable.

Others modifiers seems to have the same problem.

Could you help me please?

Thank you in advance and I look forward to heard from you.

Your faithfully,
Narnun Zart

[Ariellendera]

Hello Narnun, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

This issue is actually not something that we can directly assist you with. I would like to mention that you may be having this issue because the In-game configurator may not be compatible with Mac.

Hope I was of assistance. Thank you for playing FFXIV.

[Ariellendera]

I will be moving this thread to "separate support required"