Regarding Reports on Recent Connection Problems with the NA Data Center

[Thaeryden]

I'll add my 1.5 cents:

Almost EVERY evening since I started playing FFXIV, which was about 2 months ago now, has been riddled with high latency & all the usual good stuff that comes with it (transactions not working, rubberbanding, dying because if inaction during combat... etc etc etc).

Again, almost every single evening, DURING PRIME TIME HOURS. From about 7:30pm (eastern) until "who-fricken-knows-how-late-because-after-several-hours-I've-given-up-and-went-to-bed-AM o'clock in the morning". Awesome! During the day I have just SOOOO MUCH FUN getting to play with the whopping 2 or 3 ppl that are online in my FC, playing in ghost-town like zones, and in the evening when just about everyone-&-their-mothers are online... nobody does anything because the lag is horrible and eventually everyone just gives up and/or gets disconnected.

Why?

SE, our $13-$15 a month isn't for charity you know. So.... what gives?
-What are you doing about this issue in the right here and now? I'm sure everyone would very much like/appreciate some sort of news/update as to why we have crappy connections during prime time hours! Again, being a new player, I know I would!

Before I click to submit this, here's my tracert. This isn't the worst it got up to, but it did spring up to the 200 range almost instantly when it started. It was sitting at a nice 98ms or so and then like someone flipped a switch sometime between 10 & 10:30pm ...this happened:

(10:35pm Eastern)
Tracing route to 204.2.229.86 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 10 ms 12 ms 10 ms 96.120.41.45
3 15 ms 10 ms 10 ms ae26-rur02.porthuron.mi.michigan.comcast.net [68.87.187.109]
4 13 ms 14 ms 16 ms be-79-ar02.pontiac.mi.michigan.comcast.net [69.139.255.77]
5 21 ms 21 ms 21 ms be-33668-cr02.350ecermak.il.ibone.comcast.net [68.86.90.45]
6 19 ms 19 ms 21 ms be-10577-pe03.350ecermak.il.ibone.comcast.net [68.86.86.2]
7 20 ms 28 ms 20 ms ae-26.a02.chcgil09.us.bb.gin.ntt.net [129.250.66.65]
8 168 ms 184 ms 173 ms ae-3.r07.chcgil09.us.bb.gin.ntt.net [129.250.5.111]
9 27 ms 22 ms 20 ms ae-5.r21.chcgil09.us.bb.gin.ntt.net [129.250.4.213]
10 172 ms 164 ms 174 ms ae-5.r22.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
11 208 ms 198 ms 198 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
12 195 ms 196 ms 196 ms ae-3.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.11]
13 191 ms 189 ms 182 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
14 * 145 ms 145 ms 204.2.229.234
15 194 ms * 197 ms 204.2.229.86

Trace complete.
***************************************************************
(11:45pm)
1 <1 ms <1 ms <1 ms 192.168.1.1
2 12 ms 8 ms 10 ms 96.120.41.45
3 10 ms 15 ms 11 ms ae26-rur02.porthuron.mi.michigan.comcast.net [68.87.187.109]
4 16 ms 13 ms 14 ms be-79-ar02.pontiac.mi.michigan.comcast.net [69.139.255.77]
5 24 ms 24 ms 20 ms be-33668-cr02.350ecermak.il.ibone.comcast.net [68.86.90.45]
6 20 ms 21 ms 19 ms be-10577-pe03.350ecermak.il.ibone.comcast.net [68.86.86.2]
7 23 ms 20 ms 20 ms ae-26.a02.chcgil09.us.bb.gin.ntt.net [129.250.66.65]
8 162 ms 182 ms 174 ms ae-3.r07.chcgil09.us.bb.gin.ntt.net [129.250.5.111]
9 20 ms 19 ms 29 ms ae-5.r21.chcgil09.us.bb.gin.ntt.net [129.250.4.213]
10 165 ms 172 ms 143 ms ae-5.r22.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
11 201 ms 199 ms 196 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
12 192 ms 194 ms 193 ms ae-3.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.11]
13 170 ms 180 ms 171 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
14 163 ms 176 ms 177 ms 204.2.229.234
15 194 ms 197 ms 191 ms 204.2.229.86

If this continues, I honestly don't see myself playing beyond what my current subscription covers, because I can't play/get anything done during prime time hours! There's hardly ANYONE online during the day... and in the evening/night hours when the bulk of players would normally be on... they aren't, because of lag. The only time I've ever seen a game with this poor of a population was because the game was simply dying and just not popular... but I've NEVER seen a game (until now) this empty because of consistent latency!