Regarding Reports on Recent Connection Problems with the NA Data Center

[Kerwin]

sigh why? i finally found a game that perfectly fit my taste, then this stupid 90002 error

the worse part is its only happen inside dungeon/instance, thats it. i can perfectly play this game for 4 hours++ the moment i enter instance/dungeon i got 90002 error within 10-15 minutes, forget about raid iam having hard time just to finish story instance.

and no, forget about posting tracert, i've done it 2 months ago and all i got is "thankyou for posting your network info, we will blablabla" thats it, no solution nothing.

The moderators cannot do much of anything in this situation. They don't have the power to change their providers. That comes from the higher ups at Square Enix.

Since NTT has not done anything to fix these problems there are only two options that would fix these issues.

1. Move the server location to avoid the problematic NTT nodes.
2. Find a different internet provider other than NTT to path their customer's traffic through.

Neither of which the moderators are capable of doing on their own.