Quote Originally Posted by Enkrateia View Post
If you wish to make detailed reports about your connection difficulties, we recommend contacting your local ISP directly to try to improve your connection with the upstream ISP.
Already did. Even got ahold of their Network Engineering team through escalation. They confirmed it was an NTT routing issue. Cox will not (cannot?) do anything about it, and they ended by case. Can't see how sending others to the same route (with potentially worse luck by getting stuck at tier 1 outsourced support) would work.