Regarding Reports on Recent Connection Problems with the NA Data Center

[Zarkovitch]

Thank you for patience and assistance while we worked with the upstream ISP in question to investigate the connection issues that have been reported throughout the thread. These reports, details, and traceroutes aided our infrastructure teams in conducting detailed investigations into the difficulties connecting to FINAL FANTASY XIV through certain upstream ISP servers. As a result of this investigation, it was found that the issues were not related to the FINAL FANTASY XIV servers. As such, we have also been sharing the collected data with the upstream ISP in question for further reviews and investigations.

We apologize that these difficulties have been ongoing, and that we don’t have an immediate resolution to share. Although we have no direct control of the situation, we’ll continue to work with the upstream ISP to investigate whether there are any specific troubles that they can isolate and work towards a solution. We’ll also share any additional updates should they become available.

If you wish to make detailed reports about your connection difficulties, we recommend contacting the upstream ISP directly.

Thank you again for your patience and assistance throughout this process.

This thread & Reddit confirm we cant do anything.It only you SE who can do something because you are customer & it you're ISP.If you want us to do you're job hire us I wouldn't mind to get paid.Just admit already this ISP doesn't make the cut you promise for the game "better experience" it been since after relocation of server.Get Other One.I mean yeah it sucks to find a other one but this time try to put in mind NA Player Base not the wallet & ISP who have stable connection with other ISP & centralize server it will make you re job less pain in butt I can guaranteed you that.

On good note thanks to redirect my connection to server faster less node the better.Still, somewhat package lost but less worse so ill take it for right now.