Regarding Reports on Recent Connection Problems with the NA Data Center

[Einmimiria]

On one hand, I understand Square's position (below). Obviously, they cannot control that which is out of their control. On the other hand, it is by their own admission here that they understand how the Internet can be volatile. To this end, other games and services deal with the same Internet network challenges...and do not break!

Our user-voice focus should not be on trying to compel Square to work with various network providers, with whom they have no affiliation. Instead, let's focus on what Square does: they write software, and the FFXIV game client should be more fault tolerant.

As a user, I would like my game client to not disconnect from the server due to nominal network provider packet loss.

How do we +1 this feature request?

Unfortunately, a feature like this isn't exactly viable. The client can only be so resilient to connection issues and packet loss before it disconnects. We can't improve the connectivity through the client in this way. Nor would this solve the latency issues as the information is not getting to the client fast enough. I like the idea, but I'm not sure it would work the way you are describing.

[Callinon]

Unfortunately, a feature like this isn't exactly viable. The client can only be so resilient to connection issues and packet loss before it disconnects. We can't improve the connectivity through the client in this way. Nor would this solve the latency issues as the information is not getting to the client fast enough. I like the idea, but I'm not sure it would work the way you are describing.

It's definitely not simple, but please understand when we say that literally every other online game handles real-world latency and packetloss better than FFXIV does. Since they're all operating over the same internet, that leaves the game client and the server, and by and large it's the client doing the disconnecting (90002).

For me, I get better and more stable connections when playing FFXI... in f'ing Japan.... than I do playing FFXIV in the evenings.

[Arktos_Evola]

Unfortunately, a feature like this isn't exactly viable. The client can only be so resilient to connection issues and packet loss before it disconnects. We can't improve the connectivity through the client in this way. Nor would this solve the latency issues as the information is not getting to the client fast enough. I like the idea, but I'm not sure it would work the way you are describing.

I do not experience these problems on my PS4. Why would that be? Don't you think that this suggests the one client on the PS4 is more resilient than on the PC, Einmimiria?

Several others report the same pattern:

• PC = disconnects
• PS4 = stable

• Source

I am now exclusively playing on a PS4 Pro for this reason. I'd be curious to know whether or not the devs know that users on the same ISP using a different client/platform are not having the problem..

[Callinon]

I do not experience these problems on my PS4. Why would that be? Don't you think that this suggests the one client on the PS4 is more resilient than on the PC, Einmimiria?

Several others report the same pattern:

• PC = disconnects
• PS4 = stable

• Source

I am now exclusively playing on a PS4 Pro for this reason. I'd be curious to know whether or not the devs know that users on the same ISP using a different client/platform are not having the problem..

I have a bunch of friends who play on their PS4s and they have the same latency and packetloss problems PC players are describing. This sounds like a coincidence and nothing more.

[Arktos_Evola]

I have a bunch of friends who play on their PS4s and they have the same latency and packetloss problems PC players are describing.

Are they disconnecting or lagging, or both?

Let me better characterize my experience:

Latency and Lag
I really almost never have any lag or latency related issues on either PC or PS4. Maybe those having latency/lag issues are having a slightly different, but perhaps related issue?

PL and disconnects

• PS4: I never get disconnected on my PS4.
• PC: I constantly (1x per hour, at least) get DCd on my PC.

In this latter case (on the topic of disconnects), it seems quite a strange coincidence ... given the consistency of the problem.