Regarding Reports on Recent Connection Problems with the NA Data Center

[Riko_Futatabi]

Lower number is better right? Progress?! Only need to drop it down 90002 more times! (Yes, this is sarcasm. :P)

Monitored at 5:00AM(Sunday) GMT / 00:00AM(Sunday) EST / 9:00PM(Saturday) PST.

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                          SkyRouter.Home -    0 |  126 |  126 |    0 |    0 |    4 |    0 |
|               97e7fe6a.skybroadband.com -    0 |  126 |  126 |    4 |    7 |   95 |    5 |
|             be365.pr2.hobir.isp.sky.com -    0 |  126 |  126 |   16 |   17 |   23 |   17 |
|                           62.73.179.165 -    0 |  126 |  126 |   16 |   16 |   18 |   16 |
|     ae-4.r24.londen12.uk.bb.gin.ntt.net -    0 |  126 |  126 |   15 |   16 |   24 |   16 |
|     ae-5.r24.nycmny01.us.bb.gin.ntt.net -   43 |   47 |   27 |   87 |   87 |   94 |   87 |
|     ae-2.r20.sttlwa01.us.bb.gin.ntt.net -   20 |   70 |   56 |  154 |  162 |  355 |  155 |
|     ae-0.r21.sttlwa01.us.bb.gin.ntt.net -   41 |   49 |   29 |  162 |  165 |  241 |  162 |
|     ae-3.r23.snjsca04.us.bb.gin.ntt.net -    0 |  126 |  126 |  174 |  175 |  183 |  175 |
|    ae-41.r02.snjsca04.us.bb.gin.ntt.net -    0 |  126 |  126 |  177 |  177 |  182 |  177 |
|     ae-3.r00.scrmca02.us.bb.gin.ntt.net -    0 |  126 |  126 |  179 |  179 |  181 |  180 |
|xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net -    0 |  126 |  126 |  176 |  176 |  179 |  176 |
|                           204.2.229.234 -   36 |   53 |   34 |    0 |  176 |  177 |  176 |
|                            204.2.229.10 -    0 |  126 |  126 |  182 |  182 |  184 |  182 |
|________________________________________________|______|______|______|______|______|______|

[Kerwin]

It really does come down to the server's location. California is not a good place to host all of NA. A central location is ideal. Less nodes to travel across for everyone and a more reliable location to boot.

[Frent]

Had a 90006 about 10:45 CST after being fine earlier this morning. Again, this was at Castrum Oriens, where the new Ananta beast tribe quests are. Seems to hit me more there than anywhere else. When I ported to Limsa, it took almost a full minute to load, and I arrived at an empty Limsa -- it took all the players and NPCs some time to load.

Not sure what the heck is going on here.

Update: And I'm back to regular 90006 errors at the same interval as they were before. Great.
Update 2: Was able to get in for about 10-15 minutes around 6:00 CST but got another 90006. Sigh.

[Mesarthim]

ggr2.la2ca.ip.att.net averaging at 100.1 ms to...

ae-5.a00.lsanca20.us.bb.gin.ntt.net averaging at 215 ms. What is up with this terrible isp? This has been going on all stormblood. Starts at around 2 PM hawaii time and can last until as late as 8 or 9 PM. Sometimes only an hour, sometimes several. This is so much worse than it was back in the data center's old location and it is significantly closer to me. Under no circumstances should my ping literally double once it reaches NTT.

[Callinon]

This is at 10:31pm CST

Tracing route to 204.2.229.10 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  RT-AC68U-5570 [192.168.1.1]
  2    10 ms    10 ms    10 ms  96.120.28.53
  3    11 ms     9 ms    16 ms  te-0-7-0-8-sur03.chicago301.il.chicago.comcast.net [68.85.180.45]
  4     9 ms     8 ms     9 ms  68.85.183.142
  5    11 ms    12 ms    10 ms  be-144-ar01.area4.il.chicago.comcast.net [162.151.45.69]
  6    12 ms    12 ms    12 ms  be-33491-cr02.350ecermak.il.ibone.comcast.net [68.86.91.165]
  7    10 ms    10 ms    10 ms  be-10577-pe03.350ecermak.il.ibone.comcast.net [68.86.86.2]
  8    11 ms    11 ms     9 ms  ae-26.a02.chcgil09.us.bb.gin.ntt.net [129.250.66.65]
  9    68 ms    76 ms    78 ms  ae-4.r08.chcgil09.us.bb.gin.ntt.net [129.250.4.157]
 10    11 ms    14 ms    11 ms  ae-0.r21.chcgil09.us.bb.gin.ntt.net [129.250.2.205]
 11   175 ms    67 ms   176 ms  ae-5.r22.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
 12   164 ms   161 ms   167 ms  ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
 13   181 ms   185 ms   180 ms  ae-3.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.11]
 14   180 ms   186 ms   192 ms  xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
 15   165 ms   108 ms    78 ms  204.2.229.234
 16    67 ms    68 ms    65 ms  204.2.229.10

Trace complete.

Any time after about 6pm CST looks like this. And this'll go past midnight (checked it last night). In what universe is this acceptable performance?

[Frent]

Was able to stay online after a 90006 and 90002 for a little over an hour with no issues; then got another 90006 at 8:20 CST. I guess I'll just take whatever pockets of time I'm allowed and see what I can do -- but it's an awful way to try and play a game, especially one like this.

[Runsell]

This is between 8 - 9 PM EST. Two days in a row with lot of packets drop, latency. I am using AT&T as ISP.


|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router - 0 | 136 | 136 | 0 | 0 | 1 | 0 |
| 192.168.255.254 - 0 | 136 | 136 | 0 | 0 | 6 | 0 |
| 172.26.96.169 - 0 | 136 | 136 | 48 | 62 | 157 | 49 |
| 107.72.174.92 - 0 | 136 | 136 | 48 | 64 | 153 | 58 |
| No response from host - 100 | 28 | 0 | 0 | 0 | 0 | 0 |
| 12.83.185.153 - 0 | 136 | 136 | 64 | 81 | 163 | 70 |
| 12.122.28.125 - 0 | 136 | 136 | 63 | 83 | 166 | 76 |
| attga402igs.ip.att.net - 0 | 136 | 136 | 61 | 80 | 159 | 72 |
| No response from host - 100 | 28 | 0 | 0 | 0 | 0 | 0 |
| ae-1.r04.atlnga05.us.bb.gin.ntt.net - 2 | 128 | 126 | 118 | 170 | 278 | 175 |
| ae-4.r21.atlnga05.us.bb.gin.ntt.net - 0 | 136 | 136 | 74 | 92 | 165 | 114 |
| ae-6.r23.dllstx09.us.bb.gin.ntt.net - 0 | 136 | 136 | 89 | 112 | 328 | 94 |
| ae-8.r23.snjsca04.us.bb.gin.ntt.net - 1 | 132 | 131 | 134 | 158 | 322 | 154 |
| ae-41.r02.snjsca04.us.bb.gin.ntt.net - 0 | 136 | 136 | 158 | 237 | 332 | 179 |
| ae-3.r00.scrmca02.us.bb.gin.ntt.net - 1 | 132 | 131 | 176 | 233 | 333 | 203 |
|xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net - 0 | 136 | 136 | 140 | 162 | 328 | 148 |
| 204.2.229.234 - 39 | 54 | 33 | 166 | 237 | 285 | 166 |
| 204.2.229.9 - 1 | 132 | 131 | 173 | 232 | 334 | 202 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

[Aurorae]

ive found another besides those ntt.net nodes that should be looked into

ix-ae-24-0.tcore1.LVW-Los-Angeles.as6453.net [66.110.59.81]

while other nodes on the route have some slight loss % it is like 0.02% or 0.05% of loss until it gets to this node where it suddenly has 5.5% loss. tested it 3 days in a row and it is always this node specifically that i see such loss % on and my ping jumps up by 30-40.
but as im sure has been stated, if you choose to move server locations again, somewhere like colorado would be a better choice simply due to less network congestion unlike the west coast and it is more central to the vast majority of players on the NA servers. also, i seem to really only be lagging in dungeons and almost never on the overworld areas

[Frent]

Just a note that I tried a full reinstall last night and I'm still getting constant 90006 errors this morning.

[drebbe]

ive found another besides those ntt.net nodes that should be looked into

ix-ae-24-0.tcore1.LVW-Los-Angeles.as6453.net [66.110.59.81]

while other nodes on the route have some slight loss % it is like 0.02% or 0.05% of loss until it gets to this node where it suddenly has 5.5% loss. tested it 3 days in a row and it is always this node specifically that i see such loss % on and my ping jumps up by 30-40.
but as im sure has been stated, if you choose to move server locations again, somewhere like colorado would be a better choice simply due to less network congestion unlike the west coast and it is more central to the vast majority of players on the NA servers. also, i seem to really only be lagging in dungeons and almost never on the overworld areas

Those areas have a very slow update rate so you won't see the packet loss as much compared to dungeons. Extreme Primals and Raids have the highest update rate, dungeons are probably in the middle.