Quote Originally Posted by Einmimiria View Post
Hello everyone,

As we proceed with our investigation, we ask that everyone run a traceroute to this IP address: 204.2.229.9. We would like to get results around the times the latency is being reported (7:30 PM PST / 8:30 PM MST / 10:30 PM EST).

To run a traceroute, press the windows key and “R” which will bring up the run command. Type “cmd” here and press “Enter” or the “OK” button. When the command prompt opens, type “tracert 204.2.229.9” and hit “Enter”. Copy and paste the results (or take a screen shot) here in this thread.

Thank you in advance for you cooperation and understanding in this matter. We hope we can use this information in our investigation to find a solution. Moving forward, we will continue to post updates as they are available.
Enjoy:

Code:
Tracing route to 204.2.229.9 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  RT-AC68U-5570 [192.168.1.1]
  2     9 ms     8 ms     9 ms  96.120.28.53
  3    18 ms     8 ms     9 ms  te-0-7-0-8-sur03.chicago301.il.chicago.comcast.net [68.85.180.45]
  4     8 ms    10 ms     8 ms  68.85.183.142
  5    12 ms    10 ms    10 ms  be-144-ar01.area4.il.chicago.comcast.net [162.151.45.69]
  6    10 ms    11 ms    12 ms  be-33491-cr02.350ecermak.il.ibone.comcast.net [68.86.91.165]
  7    11 ms    10 ms    16 ms  be-10577-pe03.350ecermak.il.ibone.comcast.net [68.86.86.2]
  8    16 ms    12 ms    10 ms  ae-26.a02.chcgil09.us.bb.gin.ntt.net [129.250.66.65]
  9   193 ms   185 ms   185 ms  ae-4.r08.chcgil09.us.bb.gin.ntt.net [129.250.4.157]
 10    27 ms    10 ms    20 ms  ae-0.r21.chcgil09.us.bb.gin.ntt.net [129.250.2.205]
 11   189 ms   182 ms   186 ms  ae-5.r22.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
 12   181 ms   186 ms     *     ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
 13   174 ms   181 ms   182 ms  ae-2.a00.snjsca04.us.bb.gin.ntt.net [129.250.3.58]
 14   187 ms   189 ms   187 ms  xe-0-0-42-1.a00.snjsca04.us.ce.gin.ntt.net [129.250.195.42]
 15   182 ms   188 ms   177 ms  204.2.229.242
 16   192 ms   188 ms   189 ms  204.2.229.9