I am a Cox Communication Customer in Arizona and I know of at least one other person in a similar situation. Just posting here to make sure this topic gets the attention it deserves. The game has been very hard to play, and this was not the situation that the game was in when the servers first moved west. I am not having any connection issues in any other program or service, only FFXIV. With the new patch not so far away I'd like to get back into the game more but at this rate it is very hard to enjoy doing anything.