Regarding Reports on Recent Connection Problems with the NA Data Center

[Syrehn]

The nodes through Los Angeles (operated by NTT) has no connection or affiliation with Square Enix.

Are you 100% sure there is no affiliation (rhetorical question)?

From my understanding this and this would seem to suggest otherwise.

Either way, I'm hoping it all gets ironed out in the long run so that my raid team can continue to play together. Thanks for working through all this with us, and escalating the issue, we appreciate all the help we can get.

[Einmimiria]

Are you 100% sure there is no affiliation (rhetorical question)?

From my understanding this and this would seem to suggest otherwise.

Either way, I'm hoping it all gets ironed out in the long run so that my raid team can continue to play together. Thanks for working through all this with us, and escalating the issue, we appreciate all the help we can get.

We apologize for any confusion, please allow us to clarify. The nodes themselves are operated by NTT. As such, we do not have direct control over them nor can we control how you are routed through them. This doesn't necessarily mean you aren't using the NTT network to connect to the game. What was meant is that NTT is not a part of Square Enix's service and our actual influence over the nodes is limited at best.