Regarding Reports on Recent Connection Problems with the NA Data Center

[joep]

In the last 3 weeks, I have had constant lag, especially in areas such as the Feast. It usually occurs in the evenings (5pm-9pm PST). I have no lag issues playing other games, except for this one.

I spoke with my ISP (Cox, Arizona) and they do not detect any issues with my connection. I have spoken with others who use Cox and they also experience frequent lag.

I have tried using VPN's such as Wtfast and the lag continues to occur. I am at the verge of quitting the game, as it is impossible to play with this lag.

When: 5pm-9pm PST everyday
Platform: Windows PC
Connection: Wired
Programs while playing: Discord
Internet Service Provider: Cox High Speed, Arizona