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  1. #1
    Moderator Baccanale's Avatar
    Join Date
    Feb 2011
    Posts
    746
    Greetings, dreamliner!

    Thank you for posting your concerns about your game freezing when you try to summon your retainer. In order to make sure that we have sufficient information for a thorough investigation , it would be a great help if you could provide the following details:



    ISP:
    Type of Internet Connection:
    Internet Connection Speed:
    Date & Time:
    Frequency:
    Version of Windows that you run the game on:


    Also, please add any other pertinent details regarding your system set-up. Thanks again for your participation!
    (0)

  2. #2
    Player

    Join Date
    Dec 2011
    Posts
    17
    Here it is:

    ISP: Telecom NZ
    Type of Internet Connection: ADSL
    Internet Connection Speed: 10Mbps
    Date & Time: Just now 5 minutes ago
    Frequency: Everytime I summon retainer inside masons row, doesn't happen on Tinkerers row...
    Version of Windows that you run the game on:


    NOTE: video cared is shared NVIDIA Quadro 1000M
    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    Operating System Microsoft Windows 7 Service Pack 1 64bit (build 7601)
    Processor Intel(R) Core(TM) i7-2720QM CPU @ 2.20GHz
    Number of Processors Logical Core Count 8 Physical Core Count 4
    BIOS Default System BIOS
    Language English (Regional Setting: English)
    Physical Memory 8075.234MB
    Virtual Memory 2047.875MB
    Page File 16148.664MB
    Storage C:\ Hard Disk Drive Total Disk Space 448.965GB Free Disk Space 395.588GB
    Storage Q:\ Hard Disk Drive Total Disk Space 15.624GB Free Disk Space 6.578GB
    DirectX Version DirectX 11
    Graphic Device(s) Intel(R) HD Graphics Family
    +Device \\.\DISPLAY1
    +Chip Intel(R) HD Graphics Family
    +Maker Intel Corporation
    +Video Memory 64.000 MB
    +Shared Video Memory 1632.000 MB
    +DAC Type Internal
    +Display Mode 1920 x 1080 (32 bit) (50Hz)
    +Driver igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
    +Driver Version 8.15.0010.2538
    +Driver Date 26/09/2011 2:44:56 a.m.
    +Driver Language English
    +Vertex Shader 3.0
    +Pixel Shader 3.0
    +Vertex Texture Supported
    Sound Device(s) Speakers (Conexant 20672 SmartAudio HD)
    +Device ID {AED8D473-C168-477C-B23F-492FE5DE39D2}
    +Device Name CHDRT64.sys
    +Driver Version 8.32.0023.0002
    +Driver Language English
    +Driver Date 3/10/2011 3:46:40 p.m.
    Input Device(s) {6F1D2B60-D5A0-11CF-BFC7444553540000}
    +Name Mouse
    +Notes Axis 3 Button 5 Field of View 0
    Input Device(s) {6F1D2B61-D5A0-11CF-BFC7444553540000}
    +Name Keyboard
    +Notes Axis 0 Button 128 Field of View 0
    Input Device(s) {4FCE31D0-228A-11E1-8001444553540000}
    +Name Twin USB Vibration Gamepad
    +Notes Axis 4 Button 12 Field of View 1
    Input Device(s) {4FD13F10-228A-11E1-8002444553540000}
    +Name Twin USB Vibration Gamepad
    +Notes Axis 4 Button 12 Field of View 1

    Cheers
    (0)
    Last edited by dreamliner; 01-18-2012 at 09:52 PM.