Quote Originally Posted by Riardon View Post
I did some further testing all these days and here are my observations:

I reinstalled Windows 10 on my system again (performed a clean install with format).
Installed all latest system drivers. Did all my Windows updates.
Installed the FFXIV again.
The issue is still happening.
What I noticed though is that it happens with Firefox browser and not with Edge or Chrome (at least all this week that I did my testings).
It doesn't matter if I use my 2.1 rear IO panel system speakers or the front panel IO Headset it still happens.
Sound driver version doesn't matter. I tested 4 different audio drivers versions it's still happening.
Browsing through Firefox and ALT+TAB back to game causes my client to lose sound at some moment. This happens within an hour of usage. It can happen from 10 minutes to 1 hour.
With Chrome and Edge I didn't run on this issue this week. Or maybe it's very rare with those browsers. Other programs which play sound are unaffected. Be it another game, sound players, media players or sound coming from webpages on browsers.
I also asked Gigabyte for this and they told me it's a game issue and that only the game developer can solve this.
Some posts ago you asked me what I changed on my system and this happens more frequently now and I just remembered that I was using Firefox as my main browser the last 2 months.
I think that the game's sound engine is too sensible on sound changes and it crashes easily. I believe that Firefox or some webpages do something with sound that XIV doesn't like so the sound crashes/stops.
Plugging or unplugging audio jacks while the game is running can cause a game crash. That's another old issue but I think it's also related to the game's problematic sound engine.
After all I did the issue is persistent. I can reproduce it within an hour or so. (Note: I alt+tab a lot between my browsers and the game).
I think there is nothing more I can do. It's on devs hand to deal with this issue.
I'd try these things:
-Disable hardware acceleration in Flash.
-Disable flash player in Firefox (Chrome uses its own Flash version)
-Try an old version of Firefox.
-Try to sandbox FFXIV with a virtual audio cable driver.
-Run DPC Latency Checker and see if there are high spikes when you alt+tab. A long pause could possibly cause the driver to reset.