Client loses sound randomly

[Ariellendera]

No I don't use overlays.
Little update. Game just crashed giving me this sound related error message.

https://imgur.com/a/ZPSxz

Edit: I also noticed game loses sound when Discord is launched. For now I'm avoiding it and using Skype.

Hello! Thank you for your reply.

Based on the information provided, we have come to the conclusion that a complete reinstall of the game may be necessary. Please uninstall Final Fantasy XIV from your computer. Make sure to delete any remaining FFXIV files from your computer, including any potential files in your ‘Documents’ folder. Then reinstall the game from scratch. If you need a digital version of this, it can be found here: http://www.finalfantasyxiv.com/playersdownload/na/. Any updates or expansions will be downloaded to your computer once logged into the appropriate account.

Hope to be of assistance.

[Riardon]

Hello! Thank you for your reply.

Based on the information provided, we have come to the conclusion that a complete reinstall of the game may be necessary. Please uninstall Final Fantasy XIV from your computer. Make sure to delete any remaining FFXIV files from your computer, including any potential files in your ‘Documents’ folder. Then reinstall the game from scratch. If you need a digital version of this, it can be found here: http://www.finalfantasyxiv.com/playersdownload/na/. Any updates or expansions will be downloaded to your computer once logged into the appropriate account.

Hope to be of assistance.

I can try that but removing data from the Documents folder also deletes the HUDs I've made in game. Can I copy-paste them again after the reinstall?