Quote Originally Posted by Bourne_Endeavor View Post
All they needs do is endorse ACT for a single raid tier and measure the response. If wide-spread toxicity happens, they can retract said endorsement and point to precisely why. If it actually led to improvements though...
The other reason they can't ever officially endorse ACT is because it's third-party software whose code is beyond SE's control. If SE officially endorse it, and it has a bug that deletes all your character settings or something, then SE will get the support headache ("you told me it was OK to use this!"). The state of affairs now regarding ACT is as good as it's ever going to get.