My physical security token just died.

[Vespar]

Wow, this thread really hit close to home as I've also had my keyring token since XI and I've been wondering how much battery life is left. In recent months I've noticed I'd need to press the button a bit harder to get the one-time password to appear- so I feel like it might've been near it's time.

Yep, this is how it started on mine, but it was like that for months and months that I didnt pay much heed to it. When it finally died of course it had to be after support hours on a Friday
Lol. On the plus side, I just finally got my account back. Took all of 2 minutes with chat support once they reopened.

Moral of this story, if its taking longer or harder button presses, or your token seems to take a while to display a code... remove it and get a new one or get the software app.
(Note: If you do the software app, make sure you keep your emergency removal code handy in the event of an issue)
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From what I understand, with the physical tokens, the emergency removal password is the serial code on the back.

Try it? https://secure.square-enix.com/accou...vc/coercioncan

I tried this, it does not work.
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I actually happen to have two extra keychain security tokens on hand. One from my husband's 1.0CE, and one from the 2.0CE. So, I'll just use one of those. The token that died was from my 1.0 collector edition so it's lasted quite a few years.

Anyways, thanks to everyone who tried to help. It was muchly appreciated.