Good morning, and thank you for posting on the Final Fantasy XIV Technical Support Forums.

What exactly happens when the game crashes? Does the entire screen turn black?

Did anything change on your computer that coincides with the crashing? Do you notice a pattern to it? Does it happen in certain areas of the game or during certain actions?

Finally, can you list the specifications for your PC?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!