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  1. 01-04-2018 08:56 PM #1
    Vineas
    Player
    Vineas's Avatar
    Join Date
    May 2015
    Posts
    88
    Character
    Vineas Hillis
    World
    Kujata
    Main Class
    Lancer Lv 70

    Unable to Complete Version Check

    I'm having a problem running the launcher..
    It keeps showing "Unable to Complete Version Check 30605 20448 10009 10019 Error Message..

    Anyone know what to do? I've tried the internet explorer setting, it doesn't help..

    I just moved to another country, but I don't think this supposed to be an issue?
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  2. 01-05-2018 07:32 AM #2
    Ariellendera
    Moderator Ariellendera's Avatar
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    Nov 2017
    Posts
    1,027
    Hello Vineas, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Can you elaborate on the kind of disconnect you are having?

    Please provide:

    - When the disconnects started occurring
    - Platform (PC, PS4, Mac)
    - Any error codes or messages you receive upon disconnect (if any)
    - Type of connection (wired or wireless)
    - Other programs running while the game is playing (if any)
    - Frequency at which disconnect occurs
    - Where you are booted to after disconnect (Desktop, Start Screen, Character Select)

    Thank you for playing Final Fantasy XIV! Hope to see you online.
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  3. 01-13-2018 04:46 AM #3
    Einmimiria
    Moderator Einmimiria's Avatar
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    Nov 2017
    Posts
    2,510
    Hello everyone,

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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