Results 1 to 6 of 6

Hybrid View

  1. 01-06-2018 12:28 PM #1
    Elkanah
    Player
    Elkanah's Avatar
    Join Date
    Sep 2014
    Posts
    908
    Character
    Shikaree Sinhunter
    World
    Hyperion
    Main Class
    Warrior Lv 100
    Never had an issue with the chat service. Always with the phone service. Recommend chat as well!
    (0)
    Reply With Quote Reply With Quote
  2. 01-12-2018 03:26 PM #2
    Xeon
    Player
    Xeon's Avatar
    Join Date
    Jan 2013
    Posts
    380
    Character
    Corsel Bandon
    World
    Hyperion
    Main Class
    Gladiator Lv 70
    Quote Originally Posted by Elkanah View Post
    Never had an issue with the chat service. Always with the phone service. Recommend chat as well!
    Right?

    I tried phone support first. Went back and fourth with them for three days with no resolution. Finally decided to try chat, and the guys there are really on point. Had me back up and running in under 5 minutes. Chat support is highly recommended vs phone support, which basically was just reading me useless prompts on what maybe to do when it was on their end that it needed to be fixed.

    Always try chat over phone, and that goes for anybody that needs support.
    (0)
    Reply With Quote Reply With Quote
  3. 01-13-2018 07:27 AM #3
    Einmimiria
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Hello everyone,

    This thread will be moved to the 'Separate Support Required’ subforum as contact with the Square Enix Support Center is necessary to resolve the issue.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »