Why is there no answer to the server move question?

[Ariellendera]

Hello e9696, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

I apologize that you are not getting a solution. Your specific issue would require me to ask personal information about your account, which we do not do here in this public setting for your privacy. I would suggest contacting the support center directly either by phone or our toll free live chat option.

To reach our live chat support please follow the steps below.

1. Visit the SQUARE ENIX Support Center at http://support.na.square-enix.com/
2. Select FINAL FANTASY XIV as the game title.
3. on the next screen click on "Contact".
4. You will then need to select a category and sub category from the drop down menus.
5. Next, type a basic description of your inquiry in the "Contact details" section and click "Next".
6. on the following page click "Next" again. Ignoring any Knowledge Base Suggestions that may apply.
7. Provided your contact is during SQUARE ENIX Support Center's hours of operation, you should see a Chat Support option. Click "proceed to chat support" to initiate contact with one of our Chat Support Representatives.

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Thank you for playing Final Fantasy XIV! Hope to see you online.