Constant lag and disconnects

[Pretzeltheman]

I love this game, but it's become almost unplayable the past few months. I disconnect in Dungeons almost religiously, and the lag outside is pretty noticeable as well. I did everything that SE tech support suggested, tweaking IE and such, but to no avail. Only started happening around the release of SB sadly. But it's to the point I'm wanting to walk away. I can't enjoy the game if I'm constantly fearing my WHM is gonna drop and get my party wiped EVERY time I'm in a dungeon :-(

[Penthea]

Not playing in NA, but after 4.1 my boyfriend and I kept getting utterly random dcs only in XIV, and it got worse before Xmas.

After trying all the voodoo we could with the router, we bit the bullet and bought a pretty expensive Asus router, and used our old router as a modem. The dcs stopped after that.

Our theory is that SE changed how the game sends packets and our old router was ill-equipped to handle it.

If you got spare cash, this is worth trying. Good luck.

[Mesarthim]

For me since near the start of Stormblood (shortly after) I get an extra 100-120 latency to the servers on top of my normal 100 in the afternoon (HST). The problem is entirely on NTT since my network is unaffected. I tested a vpn and it reported up to a 60% connection improvement as the latency shoots way back down and even prevents the occasional packet loss from NTT.

Always the same period of the day. Maybe not the exact same start/end and duration but it happens every single day.

Kinda sad when I can lag more from Hawaii to California than eastern Canada.

For those getting disconnected, I was in your boat when the data center was in its old location. US internet just plain sucks (and is almost certainly that awful San Jose node)

[Alleo]

Seems to be a problem on SEs side, since we have thread for us EU players where different people from different countries and providers had problems since at least 4.15. If so many people from different providers have these problems I kinda doubt that this is on our side, especially since everything else seems to run fine.

Hope they fix that because its honestly destroying the game a bit for me.

[Divinemights]

network Hardware failure

Is it maybe something to do with net neutrality?

[Valkyrie_Lenneth]

Is it maybe something to do with net neutrality?

unlikely, as that hasn't actually repealed yet.

[Akimori]

Comcast in Michigan here

I will say this: Ive been a customer of comcast for almost 5 years now and I've never had this lagging garbage until AFTER SE decided to move the game's servers to California (I forgot where it was before, but wasn't it in a more centralized location...?)

Overwatch runs fine, Elsword is fine,warframe, GW2, OSU, etc etc. It only affects SE and when I ran a tracert, my ping was dropping a noticeable amount of packets on its way to the servers. So, whatever ISP SE is using, they either need to drop it in favor of another one or move the servers back towards a centralized location. I'll take 3 days of downtime over lagging every night from 10 pm est to about 1 am est any day. I even thought it was comcast and upgraded my internet to the fastest package they could give me just last week :/

This makes raiding unbearable...I shouldn't have to tether my computer to my phone for stable internet

[Callinon]

Comcast in Michigan here

I will say this: Ive been a customer of comcast for almost 5 years now and I've never had this lagging garbage until AFTER SE decided to move the game's servers to California (I forgot where it was before, but wasn't it in a more centralized location...?)

It was in Montreal. They moved from the far eastern side of the continent to the far western side.

[Akimori]

It was in Montreal. They moved from the far eastern side of the continent to the far western side.

I miss when it was there. I use to be able to actually enjoy the game without having to worry about rubber banding, lag, or disconnects during raid :x

Makes healing 100000x harder than it should be

[The-Real-Link]

While it's not ideal, you could try testing out a VPN service like Pingzapper or such. Usually very cheap and it's solved any lag on my end (Michigan, Comcast). I've been pinging better going straight to CA now that the servers are moved but up to Montreal I was an unfortunate member of having to route through Level 3.