Computer restart issue with FF14

[Mullisnax]

Every time I log out of the game there is a few errors stating I do not have a few programs installed for ff14 or something. Two different boxes pop up and I press Ok and then it says the FF14 program has stopped working and I press close and then my computer's fan gets really loud and then my computer restarts.

This is the only game it does this on. Are there any fixes for this or should I try reinstalling ff14?

[Ariellendera]

Good Morning Mullisnax, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

Can you elaborate on the kind of disconnect you are having?

Please provide:

- When the disconnects started occurring
- Platform (PC, PS4, Mac)
- Any error codes or messages you receive upon disconnect (if any)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Frequency at which disconnect occurs
- Where you are booted to after disconnect (Desktop, Start Screen, Character Select)

Thank you for playing Final Fantasy XIV! Hope to see you online.

[Mullisnax]

My bad on that...

Currently on PC and I can add pictures later. Not in my room at the moment and plus I have to login to play for a bit and then log out for it to affect me, but basically I log in to play and once I log out for the day it pops up to error boxes showing a bunch of errors in the programming and then another box pops up stating the program has stopped working and then it restarts my computer. I play with a wired connection to my modem/router for a better connection as well. And it restarts my computer every time I log out of FF14, but doesnt do it with any other game I have. And after it restarts my computer it just takes me back to my desktop screen and then I have to relogin back to ff14 to play.

The restarts began on the first time logging in to the game and after exiting. I've tried to uninstall and reinstall the game, but that did not work for me.

[Ariellendera]

Good Morning Mullisnax, Thank you for your reply!

Is there anything that happens in game prior to this happening or specific time of day that this happens? Do you use any overlays (i.e. GeForce) if so try disabling these. Can you please provide a screen shot of the error message and error codes.

Hope to be of assistance!

[Ariellendera]

Due to no response from the OP, we are going to assume this issue is resolved and will be moving this thread to "closed concerns". Please do not hesitate to create a new thread if this issue continues or if you have new issues.

Thank you for playing Final Fantasy XIV! Hope to see you online.