Big issue with the authentificator

[DrWho2010]

I know they e-mail out an emergency removal code every few months or remind you of such. You should check past e-mails to see what yours is cause it seems that is the only way to fix the issue at the moment.

this post here is wrong they do NOT EVER e-mail out the emergency removal code. They only put out a notice reminding people of the use of the authenticator whenever it gets close to a big new phone operating system or model about to come out.

[Canadane]

this post here is wrong they do NOT EVER e-mail out the emergency removal code. They only put out a notice reminding people of the use of the authenticator whenever it gets close to a big new phone operating system or model about to come out.

I can confirm this. Emailing your removal code is just bad security practice as it is.

[Lilseph]

this post here is wrong they do NOT EVER e-mail out the emergency removal code. They only put out a notice reminding people of the use of the authenticator whenever it gets close to a big new phone operating system or model about to come out.

Yeah, as far as I know the code to remove the token is INSIDE the SE account. The only code they mail you is the one you need to use to sync the authenticator with their servers.

Deleting the app will desync it and you may not be able to add it again at all without the emergency code. I couldn't.

I'd suggest checking your phone time to make sure it's correct. That is a huge drift and shouldn't happen unless the phone time is way off. Normally phones get their time from the network, but something may be wrong in this case. You can compare to a site like https://www.time.gov/ , which is run by the US government and comes from one of the core NTP servers (which get their time from an atomic clock). It will be accurate enough for this purpose.

Makes sense, I remember having the emergency code to remove it from my profile and re-register myself.

I think the only option so far is try and contact the support. ; ; And ask why the hell that happened if what Tridus said didn't work.